Definition

What is Meditech Medical Information Technology, Inc.?

Meditech (Medical Information Technology, Inc.) is a privately held company headquartered in Westwood, Mass. that provides health information technology (health IT) solutions, primarily electronic health record (EHR) systems.

Founded in 1969 by A. Neil Pappalardo, Meditech has significantly shaped how healthcare organizations capture, manage and exchange patient data.

Today, Meditech serves a wide range of healthcare facilities, including hospitals, ambulatory clinics, long-term care facilities, home health agencies and behavioral health centers. The company is a key player in the EHR market, particularly among small and mid-sized hospitals that seek cost-effective, integrated IT solutions.

Meditech's history and company milestones

Meditech originated in the 1960s with the development of the MUMPS (Massachusetts General Hospital Utility Multi-Programming System) language. Its early lab information systems evolved into full EHR platforms, culminating in the release of Meditech 6.0 and later Expanse.

After peaking in revenue around 2012 in response to federal EHR incentive programs, Meditech saw a temporary decline. However, in recent years, the company has rebounded by modernizing its platform and transitioning to a subscription-based licensing model for cloud-based services.

Meditech's market share and competition

While Meditech has historically held a strong market share, especially among community hospitals, it now competes with larger vendors such as Epic Systems and Oracle Health. According to KLAS Research, Meditech is often selected for its affordability, ease of deployment and integrated platforms, although Epic continues to dominate the large hospital market.

Despite increasing competition and hospital consolidations, Meditech retains a loyal customer base. According to recent estimates from industry analysts, the company holds approximately 16%-18% of the U.S. hospital EHR market as of 2024.

Diagram of the digital technologies used in digital healthcare, including EHR.
Digital health encompasses various technologies, including electronic health records.

Meditech's flagship products and services

Meditech offers a suite of fully integrated applications designed to manage clinical, administrative and financial workflows. Key products include:

  • Meditech Expanse. A web-based EHR platform designed to support mobile access, cloud deployment and integrated care.
  • Patient and Consumer Health Portal. A secure portal enabling patients to view health records, communicate with providers and schedule appointments.
  • Expanse Point of Care. This tool supports nurses and other caregivers in documenting and accessing information at the bedside.
  • Virtual Visits. A telehealth offering is integrated directly into the EHR to support virtual care delivery.
  • Revenue cycle management. A suite of tools to manage billing, coding, claims and reimbursements.
  • Population health tools. Analytics and care coordination features that help providers track patient outcomes and manage risk-based contracts.

Meditech's industry partnerships and innovation

Meditech is a founding member of the CommonWell Health Alliance, a nonprofit trade association that promotes interoperability among competing EHR systems. It has also partnered with Google Cloud and other technology providers to support cloud hosting and AI-enhanced workflows.

The company is committed to FHIR Healthcare Interoperability Resources (FHIR) interoperability standards and provides ongoing updates to its Expanse platform to include features like ambient documentation and voice-assisted charting.

Meditech serves healthcare organizations in 23 countries, although its primary customer base is in North America.

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